All FAQs

Packages FAQ

What is included in a website design package?

Short answer

A good website package states page scope, design and build process, integrations, SEO foundations, revision rounds, and launch support. Ours range from focused Launch sites to Scale and Enterprise systems. If a package only lists “pages” and a price, ask what happens after the first draft and who owns hosting, content, and redirects.

What a package should make explicit

Packages exist to reduce ambiguity. Without them, every project renegotiates the same questions: how many pages, how many design rounds, whether forms are included, and what “SEO” means. A clear package turns those into known inclusions so you can compare options and plan content work.

At minimum, expect clarity on: page count or page system, whether layouts are unique or templated, how many revision rounds you get, which integrations are included, what SEO foundations ship at launch, and what support covers the first weeks after go-live.

Also ask what is excluded. Photography, copywriting, ongoing SEO retainers, ecommerce catalogues, and complex CRM automation are often separate. That is fine when stated early. It is painful when discovered after design is approved.

Our Launch, Establish, Scale, and Enterprise packages step up in page depth and capability. Launch suits a focused brochure. Establish adds flexibility and integrations. Scale suits SEO-led expansion. Enterprise covers portals and unusual systems. The package page is the source of truth for current inclusions.

Before you buy, map your must-haves to the package sheet in writing. If a must-have is missing, either upgrade the package or accept a phase-two item. Stretching inclusions after kick-off is how timelines slip and relationships fray.

Real Australian example

Trades business choosing Growth for search coverage

Platinum Linemarking needed more than a pretty homepage. The commercial goal required service and area coverage that a small brochure package could not honestly include.

Selecting a Scale-level scope made inclusions match the job: more pages, landing templates, and SEO architecture. Buying a cheaper package and then bolting on dozens of pages mid-project would have created conflict and delay.

Package fit is a strategy decision. Match the package to the outcome, then hold the scope. Stretching a Launch package into a Scale project is how relationships and timelines break.

What to look for on a package sheet

  1. Scope Pages, templates, and what “unlimited” really means
  2. Process Discovery, design rounds, build, QA, launch
  3. Integrations Forms, bookings, CRM, analytics, payments
  4. Aftercare Hosting, handovers, redirects, early support window
If these rows are vague, ask for written clarification before you commit.

Common package mistakes

  • Buying on price alone without reading exclusions.
  • Assuming “SEO included” means ranking guarantees.
  • Treating revision rounds as unlimited redesigns.
  • Starting without a content plan that matches the package page count.
  • Choosing Custom when Business inclusions already cover the need.

Ready to match a package to your brief?

Compare packages on the hub, or talk through your project and we will recommend a starting point with clear inclusions.

Talk through your project