Custom package
A fully custom website solution built around your business processes, goals, and technical requirements
The Custom package is for projects that do not fit a standard tier: complex workflows, bespoke integrations, ecommerce or platform builds, and architecture that must scale. Scope is defined through discovery, then built with a design system and technical foundation matched to your business.
Relevant client work
See how custom builds support complex enquiry, booking, and CRM workflows.
Who the Custom package is for
- Larger or complex businesses with non-standard requirements
- Businesses needing deep CRM, booking, or API integrations
- Ecommerce, membership, or multi-audience platform builds
- Agencies or operators needing scalable, maintainable systems
The problem
Off-the-shelf templates and standard packages break when your business processes are unique. Plugins stack up, performance suffers, integrations fail silently, and the site becomes expensive to change. You need a platform built for how you actually operate.
The solution
Custom starts with a strategy workshop and scoped discovery, then delivers a bespoke design system, advanced functionality, API integrations, and scalable Laravel architecture. You get a site or platform aligned to business goals, not forced into a template.
What's included
- Scope defined per project Discovery-led quoting so you know exactly what is in and out of scope
- Fully bespoke responsive design Built for your brand, not a reused template
- Scoped SEO foundations strategy Technical and content SEO planned for your market and site complexity
- Custom forms, workflows, and conversion paths Enquiry, booking, and sales flows matched to how you operate
- API and custom systems integrations Connect CRM, booking, payments, and business tools reliably
- Custom CMS workflows Content editing shaped around your team and page types
- Full discovery workshops Align the website with business goals before build begins
- Milestone-based approvals Clear sign-off points through a longer or more complex build
- Custom support plans Hosting, monitoring, and priority assistance scoped to your platform
How it works
Discovery-led scoping, milestone delivery, and long-term maintainability.
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Discovery workshop
We map goals, users, integrations, technical constraints, and success metrics before quoting final scope.
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Design system and architecture
Bespoke design and technical architecture planned for your workflows, content model, and integrations.
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Build, integrate, evolve
Milestone-based development with custom CMS workflows, API connections, testing, and launch support.
Outcomes you can expect
- A platform shaped around your business processes, not generic page templates
- Reliable integrations that reduce manual work and enquiry friction
- Architecture you can extend as products, locations, or features grow
- Clear milestone approvals and support plans scoped to your operation
Custom package FAQ
What qualifies as a custom project?
Non-standard workflows, multiple integration layers, bespoke pricing or booking logic, ecommerce, membership areas, or platform features beyond standard marketing sites.
Can you integrate with CRM or booking systems?
Yes. Custom projects often include CRM, calendar, payment, and third-party API integrations scoped during discovery.
How is pricing determined?
After discovery we provide a fixed scope and quote. Custom projects begin from $15,000 AUD and scale with complexity, integrations, and timeline.
Do you offer ongoing support?
Yes. Custom support plans are scoped to your platform: hosting, monitoring, feature updates, and priority assistance.
How long does a custom build take?
Timeline depends on scope. Simple custom builds may align with our standard window; complex platforms are delivered in agreed milestones with clear dates.
Ready to discuss a custom build?
Tell us about your requirements and we will scope the project with clear milestones and pricing.